5. SHIPPING:

Shipments will be made through the companies Correos Express Paquetería Urgente S. A., Rhenus Lohgistics S. A. U. and/or FedEx Spain S. L.. .

Shipping costs will be applied as follows:

For orders between 0,01 € and 44,99 € in products, the shipping cost will be as follows:

EU Spain PENINSULA: 4,95 €.

EU Spain Balearic Islands: 9,95 €.

EU Spain LAS PALMAS and TENERIFE: €20.95

EU Spain CEUTA and MELILLA: 16 €. Additionally, a payment of 16,50 € must be made, due to the DUA (Export Customs Clearance).

EU Portugal PENINSULA: 4,95 €.

For orders of 44,99 € or more, shipping will be free in Spain PENINSULA and Portugal PENINSULA.

When the user-customer adds the product to the cart and confirms the shipping address, the system will automatically show the shipping price mentioned above.

9. RIGHT OF WITHDRAWAL:

9.1 The user has the right to exercise the right of withdrawal, and for this purpose has a period of 14 calendar days from receipt of the product, without penalty for its exercise; the consumer must be reimbursed the full amount of the purchase, ie the price of the product. In relation to shipping costs, these shall be borne by the user-consumer. The exercise of the right of withdrawal is not subject to any formalities, except for the fact that the return of the product is in perfect condition without limiting the use of the product (provided that it does not go beyond the mere verification of the good condition and functioning of the product). We provide a form to exercise this right of withdrawal. .

Satisfaction guarantee: If at the time of receiving the product and, before exercising the right of withdrawal, the user is not convinced by the purchase, he/she can choose any of these options:

1. Exchange the product for a voucher of the same value as the product purchased and returned, to exchange it for another of the same value (if the price of the product is higher than the voucher, the user must pay the difference).

2. Exchange the article for another, if the price of the product is higher than the price of the exchanged product, the user must pay the difference.

If you are not satisfied with the product, you may exercise your right of withdrawal within 14 calendar days of receipt by filling in the form provided for this purpose. WITHDRAWAL FORM with your order number (to obtain a refund of the amount of the product(s) within a maximum period of fourteen (14) calendar days following receipt of the order) together with your contact details. You must send it to us by e-mail to contact@eassun.com or by post, always within 14 calendar days of receipt of the order. After this period, you may only request the return or exchange of the product(s) for technical reasons subject to the guarantee of said product(s).

You must return the product with all the elements with which it was delivered, without damage or marks of wear of any kind, and that does not denote an inappropriate use of the good or different from the nature of the same to the address we have provided.

It is advisable to return the product in its original packaging. If this is not possible, the product will suffer a depreciation in value. The customer will be responsible for the packaging and protection of the product(s) being sent as well as the costs of shipping.

Provided that the products are returned within 14 calendar days, without damage or marks of wear and tear and complying with the requirements set out in this section, with the return number that we will have provided, we will refund the full amount of the purchase.

Remember that in any case the product must include:

- Return number provided

- Order number

- Date of purchase and date of exercise of the right of withdrawal.

Information of interest (optional):

- Reasons for the return

- Information that you believe necessary or of interest to process the return

9.2 Return of defective product : the user must inform Plaintex S.L.U. of the lack of conformity with the product within two months of becoming aware of it. In the event that the product is defective in origin, an email must be sent to contact@eassun.com with the order number and explaining the reason for the return. Our Customer Service Department will contact you by email or phone call telling you how to proceed with the return of the defective product and providing you with a return number.

The product(s) of the order must be returned to the address that we will provide you with all the elements with which it was delivered in perfect condition, without damage or marks that denote an inappropriate use of the good or different to the nature of the same.

Once the defective product is received in compliance with these requirements and it is verified that the product/s have a manufacturing defect, we will contact you to arrange the repair, replacement, discount or termination of the contract. In any of the above cases, the costs incurred will be borne by Plaintex S.L.U..

9.3 Return of a non-defective product : When the product has no defect and its return has been motivated by ignorance or misuse, Plaintex S.L.U. will contact you to indicate the steps to follow for the recovery of the product.

The shipping costs derived from the return of a product that does not present any damage or defect to the user will be paid by the customer and Plaintex S.L.U. will not proceed to the return of the product until it has received the payment in advance of the shipping costs. The verification by Plaintex S.L.U. that the product being returned is damaged as a result of misuse or deficient protection during shipment may lead to the cancellation of the Guarantee or cause a reduction in the value of the product.

9.4 Return due to an error in the order by Plaintex S.L.U.: When the product does not correspond to the one ordered, due to an error attributable to the company, the user must notify the company by e-mail as soon as possible; Plaintex S.L.U. will bear the cost of collecting the product sent in error and delivering the product corresponding to the one ordered.

9.5 Verification of Returns : The verification and checking of the products being returned will be the responsibility of Plaintex S.L.U. which, once at its facilities, will verify that they are received in compliance with all the requirements established in section 9.1. Failure to comply with these requirements may result in the cancellation of the Guarantee or cause a reduction in the value of the product.

In the event that any of the elements are missing, the product will be returned to your home with a note indicating the missing content.

10.1 Refund of shipping costs: If you request a refund of the return shipping costs you must send the products by standard mail (ordinary letter). The responsibility for the shipment rests exclusively with the transport company or the means of transport contracted for the shipment. Any extra costs arising from the use of express delivery services shall be borne by the customer.

10.2 Refund for returns: In the case of returns, the refund of the amounts paid will be made through the means of payment used for the purchase. Plaintex S.L.U. will not refund the amount or resend any merchandise until the reception and state of the packaging and accessories of the product being returned or exchanged has been verified in our warehouse.

10.3 Refund period : the refund will be made within 15 working days of receipt and verification of the conditions of receipt of the shipment. The maximum period for payment is one month. In order to proceed with the refund you must provide us with the following information:

- return number

- Invoice and order number

- IBAN + 20 digits of your bank account.

10.4 Plaintex S.L.U. declines the reimbursement of the amounts if:

- The products are used or deteriorated, or their use has exceeded their nature.

- The products are missing any element.

11.1 Warranty : All products offered through the website are completely original, unless otherwise stated in their description.

All products have a warranty period of 2 years, in accordance with the criteria and conditions described in Law 3/2014, of 27 March, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws, except in exceptional cases in which it may be of a different duration.

If the product is defective, Plaintex S.L.U. will proceed to repair, replace, reduce the price or terminate the contract as appropriate, and these steps will be free of charge for the user and/or consumer. Likewise, Plaintex S.L.U. will be liable for any lack of conformity within a period of two years from delivery, for which the user must inform us of the lack of conformity within a period of two months from the time he/she became aware of it.

In the event that the Guarantee Law establishes that the product must be sent to the manufacturer to manage the guarantee, the Plaintex S.L.U. team will tell you how to proceed by e-mail or telephone call. In these cases Plaintex S.L.U. is not responsible for how the manufacturer processes the guarantee of said product.

11.2 Defective products : In the event of a defective product, Plaintex S.L.U. shall proceed to repair, replace, reduce the price or terminate the contract (as appropriate), which shall be free of charge for the user. Plaintex S.L.U. is liable for any lack of conformity that becomes apparent within two years of delivery, provided that it informs Plaintex S.L.U. of the lack of conformity within two months of becoming aware of it.

Product added to compare.

Cookies At EASSUN we use our own and third-party cookies to analyze our services, show you advertising related to your preferences based on a profile drawn up from your browsing habits (for example, visited pages) and offer the possibility of sharing and interacting with social networks. Check our Cookies Policy for more information. You can accept all cookies by pressing the "Accept" button.

Cookie name Provider Purpose Expiry
PHP_SESSID eassun.com This cookie is native to PHP and enables websites to store serialised state data. It is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie. Session
PHP_SESSID eassun.com Esta cookie es nativa de PHP y permite a los sitios web almacenar datos de estado serializados. Se utiliza para establecer una sesión de usuario y para pasar datos de estado a través de una cookie temporal, que comúnmente se conoce como cookie de sesión. Sesión
PHP_SESSID eassun.com
PrestaShop-# eassun.com This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification. 480 hours
PrestaShop-# eassun.com Esta cookie permite conservar abiertas las sesiones del usuario durante su visita y le permite pasar un pedido o toda una serie de funcionamientos como: fecha de adición de la cookie, idioma seleccionado, divisa utilizada, última categoría de producto visitado, productos recientemente vistos, acuerdo de utilización de servicios del sitio, identificador del cliente, identificador de conexión, apellido, nombre, estado conectado, su contraseña cifrada, e-mail relacionado con la cuenta del cliente y el identificador del carrito. 480 horas
PrestaShop-# eassun.com
Cookies necesarias
Las cookies necesarias ayudan a hacer una página web utilizable activando funciones básicas como la navegación en la página y el acceso a áreas seguras de la página web. La página web no puede funcionar adecuadamente sin estas cookies.
Cookie name Provider Purpose Expiry
PHP_SESSID eassun.com This cookie is native to PHP and enables websites to store serialised state data. It is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie. Session
PHP_SESSID eassun.com Esta cookie es nativa de PHP y permite a los sitios web almacenar datos de estado serializados. Se utiliza para establecer una sesión de usuario y para pasar datos de estado a través de una cookie temporal, que comúnmente se conoce como cookie de sesión. Sesión
PHP_SESSID eassun.com
PrestaShop-# eassun.com This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification. 480 hours
PrestaShop-# eassun.com Esta cookie permite conservar abiertas las sesiones del usuario durante su visita y le permite pasar un pedido o toda una serie de funcionamientos como: fecha de adición de la cookie, idioma seleccionado, divisa utilizada, última categoría de producto visitado, productos recientemente vistos, acuerdo de utilización de servicios del sitio, identificador del cliente, identificador de conexión, apellido, nombre, estado conectado, su contraseña cifrada, e-mail relacionado con la cuenta del cliente y el identificador del carrito. 480 horas
PrestaShop-# eassun.com
Necessary cookies
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Cookie name Provider Purpose Expiry
PHP_SESSID eassun.com This cookie is native to PHP and enables websites to store serialised state data. It is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie. Session
PHP_SESSID eassun.com Esta cookie es nativa de PHP y permite a los sitios web almacenar datos de estado serializados. Se utiliza para establecer una sesión de usuario y para pasar datos de estado a través de una cookie temporal, que comúnmente se conoce como cookie de sesión. Sesión
PHP_SESSID eassun.com
PrestaShop-# eassun.com This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification. 480 hours
PrestaShop-# eassun.com Esta cookie permite conservar abiertas las sesiones del usuario durante su visita y le permite pasar un pedido o toda una serie de funcionamientos como: fecha de adición de la cookie, idioma seleccionado, divisa utilizada, última categoría de producto visitado, productos recientemente vistos, acuerdo de utilización de servicios del sitio, identificador del cliente, identificador de conexión, apellido, nombre, estado conectado, su contraseña cifrada, e-mail relacionado con la cuenta del cliente y el identificador del carrito. 480 horas
PrestaShop-# eassun.com
Cookie name Provider Purpose Expiry
ads/ga-audiences Google These cookies are used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. Session
ads/ga-audiences Google Google AdWords utiliza estas cookies para volver a atraer a los visitantes que probablemente se conviertan en clientes en función del comportamiento en línea del visitante en los sitios web. Sesión
ads/ga-audiences Google
collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
collect Google Se utiliza para enviar datos a Google Analytics sobre el dispositivo del visitante y su comportamiento. Rastrea al visitante a través de dispositivos y canales de marketing. Sesión
collect Google
fr Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months
fr Facebook Utilizada por Facebook para proporcionar una serie de productos publicitarios como pujas en tiempo real de terceros anunciantes. 3 meses
fr Facebook
IDE doubleclick.net Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. 1 year
IDE doubleclick.net Utilizada por Google DoubleClick para registrar e informar sobre las acciones del usuario en el sitio web tras visualizar o hacer clic en uno de los anuncios del anunciante con el propósito de medir la eficacia de un anuncio y presentar anuncios específicos para el usuario. 1 año
IDE doubleclick.net
NID Google Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. 6 months
NID Google Registra una identificación única que identifica el dispositivo de un usuario que vuelve. La identificación se utiliza para los anuncios específicos. 6 meses
NID Google
r/collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
r/collect Google Se utiliza para enviar datos a Google Analytics sobre el dispositivo del visitante y su comportamiento. Rastrea al visitante a través de dispositivos y canales de marketing. Sesión
r/collect Google
tr Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Session
tr Facebook Utilizada por Facebook para proporcionar una serie de productos publicitarios como pujas en tiempo real de terceros anunciantes. Sesión
tr Facebook
_fbp Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months
_fbp Facebook Utilizada por Facebook para proporcionar una serie de productos publicitarios como pujas en tiempo real de terceros anunciantes. 3 meses
_fbp Facebook
_ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_ga Google Registra una identificación única que se utiliza para generar datos estadísticos acerca de cómo utiliza el visitante el sitio web. 2 años
_ga Google
_gat Google Used by Google Analytics to throttle request rate 1 day
_gat Google Utilizado por Google Analytics para controlar la tasa de peticiones 1 día
_gat Google
_gd# Google This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser. Session
_gd# Google Se trata de una cookie de sesión de Google Analytics que se utiliza para generar datos estadísticos sobre cómo utiliza el sitio web que se elimina cuando sale de su navegador. Sesión
_gd# Google
_gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day
_gid Google Registra una identificación única que se utiliza para generar datos estadísticos acerca de cómo utiliza el visitante el sitio web. 1 día
_gid Google
Cookies de terceros
Las cookies estadísticas ayudan a los propietarios de páginas web a comprender cómo interactúan los visitantes con las páginas web reuniendo y proporcionando información de forma anónima.
Cookie name Provider Purpose Expiry
ads/ga-audiences Google These cookies are used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. Session
ads/ga-audiences Google Google AdWords utiliza estas cookies para volver a atraer a los visitantes que probablemente se conviertan en clientes en función del comportamiento en línea del visitante en los sitios web. Sesión
ads/ga-audiences Google
collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
collect Google Se utiliza para enviar datos a Google Analytics sobre el dispositivo del visitante y su comportamiento. Rastrea al visitante a través de dispositivos y canales de marketing. Sesión
collect Google
fr Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months
fr Facebook Utilizada por Facebook para proporcionar una serie de productos publicitarios como pujas en tiempo real de terceros anunciantes. 3 meses
fr Facebook
IDE doubleclick.net Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. 1 year
IDE doubleclick.net Utilizada por Google DoubleClick para registrar e informar sobre las acciones del usuario en el sitio web tras visualizar o hacer clic en uno de los anuncios del anunciante con el propósito de medir la eficacia de un anuncio y presentar anuncios específicos para el usuario. 1 año
IDE doubleclick.net
NID Google Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. 6 months
NID Google Registra una identificación única que identifica el dispositivo de un usuario que vuelve. La identificación se utiliza para los anuncios específicos. 6 meses
NID Google
r/collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
r/collect Google Se utiliza para enviar datos a Google Analytics sobre el dispositivo del visitante y su comportamiento. Rastrea al visitante a través de dispositivos y canales de marketing. Sesión
r/collect Google
tr Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Session
tr Facebook Utilizada por Facebook para proporcionar una serie de productos publicitarios como pujas en tiempo real de terceros anunciantes. Sesión
tr Facebook
_fbp Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months
_fbp Facebook Utilizada por Facebook para proporcionar una serie de productos publicitarios como pujas en tiempo real de terceros anunciantes. 3 meses
_fbp Facebook
_ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_ga Google Registra una identificación única que se utiliza para generar datos estadísticos acerca de cómo utiliza el visitante el sitio web. 2 años
_ga Google
_gat Google Used by Google Analytics to throttle request rate 1 day
_gat Google Utilizado por Google Analytics para controlar la tasa de peticiones 1 día
_gat Google
_gd# Google This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser. Session
_gd# Google Se trata de una cookie de sesión de Google Analytics que se utiliza para generar datos estadísticos sobre cómo utiliza el sitio web que se elimina cuando sale de su navegador. Sesión
_gd# Google
_gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day
_gid Google Registra una identificación única que se utiliza para generar datos estadísticos acerca de cómo utiliza el visitante el sitio web. 1 día
_gid Google
Third party cookies
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Cookie name Provider Purpose Expiry
ads/ga-audiences Google These cookies are used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. Session
ads/ga-audiences Google Google AdWords utiliza estas cookies para volver a atraer a los visitantes que probablemente se conviertan en clientes en función del comportamiento en línea del visitante en los sitios web. Sesión
ads/ga-audiences Google
collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
collect Google Se utiliza para enviar datos a Google Analytics sobre el dispositivo del visitante y su comportamiento. Rastrea al visitante a través de dispositivos y canales de marketing. Sesión
collect Google
fr Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months
fr Facebook Utilizada por Facebook para proporcionar una serie de productos publicitarios como pujas en tiempo real de terceros anunciantes. 3 meses
fr Facebook
IDE doubleclick.net Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. 1 year
IDE doubleclick.net Utilizada por Google DoubleClick para registrar e informar sobre las acciones del usuario en el sitio web tras visualizar o hacer clic en uno de los anuncios del anunciante con el propósito de medir la eficacia de un anuncio y presentar anuncios específicos para el usuario. 1 año
IDE doubleclick.net
NID Google Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. 6 months
NID Google Registra una identificación única que identifica el dispositivo de un usuario que vuelve. La identificación se utiliza para los anuncios específicos. 6 meses
NID Google
r/collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
r/collect Google Se utiliza para enviar datos a Google Analytics sobre el dispositivo del visitante y su comportamiento. Rastrea al visitante a través de dispositivos y canales de marketing. Sesión
r/collect Google
tr Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Session
tr Facebook Utilizada por Facebook para proporcionar una serie de productos publicitarios como pujas en tiempo real de terceros anunciantes. Sesión
tr Facebook
_fbp Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months
_fbp Facebook Utilizada por Facebook para proporcionar una serie de productos publicitarios como pujas en tiempo real de terceros anunciantes. 3 meses
_fbp Facebook
_ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_ga Google Registra una identificación única que se utiliza para generar datos estadísticos acerca de cómo utiliza el visitante el sitio web. 2 años
_ga Google
_gat Google Used by Google Analytics to throttle request rate 1 day
_gat Google Utilizado por Google Analytics para controlar la tasa de peticiones 1 día
_gat Google
_gd# Google This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser. Session
_gd# Google Se trata de una cookie de sesión de Google Analytics que se utiliza para generar datos estadísticos sobre cómo utiliza el sitio web que se elimina cuando sale de su navegador. Sesión
_gd# Google
_gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day
_gid Google Registra una identificación única que se utiliza para generar datos estadísticos acerca de cómo utiliza el visitante el sitio web. 1 día
_gid Google
Content not available